Last Updated: October 15, 2023
Welcome to Swiss Chalet. These Terms and Conditions govern your use of our website, mobile application, and services, including the ordering and delivery of our products.
By accessing or using our services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.
To use our services, you must be at least 16 years of age. By using our services, you represent and warrant that you meet this requirement.
When you register for an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree not to:
By placing an order through our website or mobile application, you are making an offer to purchase the products you have selected. All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order for any reason, including but not limited to:
All prices are displayed in Canadian Dollars (CAD) and include applicable taxes. We reserve the right to change prices at any time. Payment must be made using one of our accepted payment methods. You represent and warrant that you have the legal right to use the payment method you provide.
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by factors beyond our control, including traffic, weather conditions, or incorrect delivery information provided by you.
When using our services, including submitting reviews, comments, or other content, you agree to abide by the following rules:
We reserve the right to remove any content that violates these rules and to terminate or suspend access to our services for users who violate these Terms and Conditions.
All content on our website and mobile application, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Swiss Chalet or its content suppliers and is protected by Canadian and international copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our services for personal, non-commercial purposes. This license does not include:
By posting, uploading, or submitting content to our services, you grant us a non-exclusive, royalty-free, worldwide, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media.
To the maximum extent permitted by law, Swiss Chalet and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
Our total liability to you for any claims arising from or related to these Terms and Conditions or our services shall not exceed the amount you paid to us in the 12 months preceding the event giving rise to the liability.
You agree to indemnify and hold harmless Swiss Chalet and its affiliates, officers, employees, agents, partners, and licensors from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of:
We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms and Conditions.
Upon termination, your right to use our services will immediately cease. All provisions of these Terms and Conditions which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
We reserve the right to modify these Terms and Conditions at any time. We will notify you of any changes by posting the new Terms and Conditions on this page and updating the "Last Updated" date. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.
These Terms and Conditions shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Canada.
If you have any questions about these Terms and Conditions, please contact us at: